Real-time call monitoring enables you to measure the live agent’s performance. This feature ensures that you can interfere at the right time, and present comments and feedback on the spot.
About Syndian
Syndian is a Jordanian company specializing in business process outsourcing (BPO) solutions. Established in 2009, Syndian provides extensive contact center services around the world.
Syndian is strategically located in the Jordan Innovation Center (JIC) at the Royal Scientific Society (RSS). Such a location gives Syndian a unique advantage as it surrounded by thriving innovation and cutting-edge technologies from around the world.
Syndian is a direct support arm of Al Habtoor ValTrans, a leading outsourcing service provider in Dubai. Al Habtoor ValTrans is a transportation expert with over 20 years experience in management, sales and marketing.
