Syndian records all communications with clients be it through email, chat, or calls. You can easily access your interaction logs whenever, wherever you want. This gives you great accessibility and control over your company’s brand image in the market.

Real-time call monitoring enables you to measure the live agent’s performance. This feature ensures that you can interfere at the right time, and present comments and feedback on the spot.

Our Service Level Agreement (SLA) predefines the service’s quality and performance. We establish a common understanding of the service given, our responsibilities, guarantees and warranties to facilitate the workflow and increase efficiency for your business.

Our wide range of reports can be readily used and printed for presentations and business functions. Print out charts, percentages, and other useful information necessary to gauge your business’s progress and productivity.

At Syndian, integrating our system with your CRMs, order taking, reservation, and other systems is a simple process.

We know exactly how to integrate such systems with your current business environment and tailor it to the task at hand. As a result, you will land a sure-fire method for increased sales and customer satisfaction.

Syndian provides you with competitive customer care software solutions to make your work easier. We offer you CRMs, survey systems, and order management systems to support your current goals.

Whether it’s collecting information, tracking a certain demographic, following up with a customer, or placing an order, Syndian’s customer care solutions are simple to use and manage.